We are here to assist you and answer any questions you may have. For your convenience, we have placed responses to our most common questions below.  Should you still require assistance, you can connect with Lola King Candles via WhatsApp chat from Monday to Friday 10:00am – 4:00pm AEST,  (123) 456-7890, or at any time by using the contact form.  

WHERE DO YOU SHIP TO? Australiawide on all orders placed on this website 

DO YOU OFFER FREE SHIPPING? Orders over $100 qualify for Free Shipping.  Orders below $100 are sent at a flat rate of $9.95

WHAT IS THE AVERAGE TURNAROUND ON ORDERS? Your candle will be carefully wrapped and sent to you within 3 business days.  I am always working hard to ensure your order is shipped as quickly as possible.

During official holidays and the holiday season, there may be unforeseen shipping delays that are out of my control due to high shipping volumes.